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Medallia Connector for Workplace from Meta
Push VOC sentiment and data to Workplace for visibility to individuals or groups for close loop actions.
Summary
Seamlessly notify individuals or groups via Workplace of detractor alerts from Medallia for quick and targeted close loop/service recovery actions.
What’s Included:
- Share praise onto profiles, in recognition group (drive culture)
- Theme explorer / analytics for workplace (on ideas/polls)
- Q&A group (3rd party feedback programs for loading responses)
- Workpalce as single pane of glass (show Medallia alerts)
License Requirements:
The MEC to Workplace connector is free of charge for software fees. Pre-requisite licenses of Medallia and Workplace are required. Additional Professional Services may be required to install and set up the integration via the connector.
Languages:
- English
- French
- German
- Spanish
- Mandarin
- Cantonese
- Portuguese
- Japanese
- Italian
- Custom Translations Available
- Custom translation and voice talent available
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