Medallia for Adobe Analytics
Medallia Xchange

Medallia for Adobe Analytics

Embed the voice of the customer in cross-channel journeys.

Request a Demo
Additional Info


With Medallia’s integration to Adobe Analytics, your organization is provided a comprehensive understanding of omni-channel customer journeys. With Medallia’s comprehensive digital and physical feedback insights, combined with Adobe’s digital signals, brands can evolve highly relevant, real-time customer experiences across websites.

Key Use Cases

  • Optimize your Digital Experience Continuously – The Medallia integration application allows for context-based feedback requests to be initiated across the customer journey, intercepting customers at important moments in the digital experience (e.g., checkout).
  • Influence Digital Personalization Strategies – By combining feedback data and analytics from Medallia with Adobe’s digital behavioral data, your digital teams always have crystal clear visibility of evolving customer segmentation.
  • Orchestrate digital and physical interactions – Medallia has robust capabilities for delivering relevant, real-time customer insights to front line employees, so brands can ultimately design an in-person experience that takes into account the whole person and online activities.

License Requirements

  • Digital Edition, Professional Edition, or Enterprise Edition of Medallia Experience Cloud Base Platform

Schedule a Consultation with an Expert

The form cannot be displayed at this time. Please connect with us via our website chat.

Thank you

Your message has been received and we will contact you shortly.