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Meet The
Medallia Leadership Team

Executive Team

CEO & Co-Founder

Borge Hald

Co-founder of Medallia. Before starting Medallia, Borge led strategy and operational improvement projects for the Boston Consulting Group. Prior to this, he worked at Morgan Stanley as an associate, at P&G as a financial analyst, and served as a lieutenant in the Norwegian Air Force.

School

University of Michigan, BBA
Stanford University, MBA

First Concert

Bruce Springsteen

Favorite Expression

"I'm not suffering from insanity, I'm enjoying every minute of it."

President & Co-Founder

Amy Pressman

Co-founder of Medallia. Before starting the company, Amy worked as a consultant for Boston Consulting Group. Prior to that, she was a Legislative Aide on Capitol Hill, and a Peace Corps Volunteer in Honduras.

School

Harvard University, BA in History
Stanford University, MBA.

First Concert

The Rolling Stones

Favorite Expression

"Have a growth mindset."

Chief Revenue Officer

Scott Aronson

Scott leads Medallia’s Global Field Organization and is responsible for Sales, Alliances, Business Development, and the Technical Ecosystem. Prior to Medallia, Scott spent over 10 years at VMWare, where he helped increase revenue from $40M to over $4.6B. He was also a founding leader at Pivotal where he oversaw all customer-facing activities.

School

College of Charleston

First Concert

Crosby, Stills, Nash & Young—thanks to my dad

Favorite Expression

“Make it happen.”

Chief Financial Officer

Mike Kourey

Mike leads Medallia’s finance, IT, and real estate functions. Prior to Medallia, Mike was a partner at Khosla Ventures and, before that, CFO of Polycom — where he joined as employee #7 and helped guide the company to $1.5B in annual revenue. He has extensive audit committee experience with over a dozen companies.

School

Santa Clara, MBA
UC Davis, BS

First Concert

Jethro Tull

Favorite Expression

"No guts, no glory."

Chief Marketing Officer

Marc Vanlerberghe

Marc Vanlerberghe leads Medallia’s Global Marketing organization. Prior to Medallia, Marc was VP of Marketing for Access and Energy at Google. Marc also led marketing for Android, Google Play, and Google’s hardware and retail organizations. He has developed some of the most widely recognized brands in the world and has been an active player in the mobile industry for over 20 years.

School

Universiteit Gent, M.S. Micro-electronics
Stanford University, MBA.

First Concert

The Human League

Favorite Expression

"I have no special talent. I am only passionately curious" - Albert Einstein.

Chief Technology Officer

Mikael Ottosson

Mikael, an engineer and architect by training but a passionate people leader at heart, oversees engineering and operations at Medallia. Prior to Medallia, Mikael was SVP of product development at Oracle. Prior to Oracle, Mikael was a systems specialist at Scandinavian Airlines where he oversaw some of the largest and most mission critical systems related to airline operations.

School

Royal Institute of Technology, Sweden; Aeronautical Engineering, BS

First Concert

Iron Maiden

Favorite Expression

"What doesn't kill you makes you stronger."

Chief Product Officer

Krish Mantripragada

Krish leads Medallia’s product and design organizations. Prior to Medallia, he was SVP & GM of Information and Analytics Solutions at First Data, responsible for monetizing one of the largest payments & commerce data systems in the world. And previously, Krish has held several product leadership positions at SAP, i2 Technologies, Agile Software and United Technologies Research.

School

Massachusetts Institute of Technology - PhD in Mechanical Engineering with minor in Management Science
Indian Institute of Technology, Delhi - Bachelors in Mechanical Engineering.

First Concert

Pink Floyd

Favorite Expression

"The best way to predict the future is to create it."

VP of People and Culture

Christy Lake

Christy leads Medallia’s People and Culture organization. Prior to Medallia, she was head of Human Resources for HP Software where she was responsible for HR Consultancy, workforce planning, talent management, total rewards, and Learning & Development for 13,000 employees.

School

University of Connecticut

First Concert

Do I get a double point score for admitting that my first concert was Vanilla Ice?

Favorite Expression

"Facts are friendly."

GM of Medallia for Digital

Ori Soen

Ori was CEO at Digital Voice of the Customer leader, Kampyle, and joined Medallia in October 2016 as part of Medallia’s acquisition of Kampyle. Ori has held various executive positions including CMO & GM at Jajah, an innovative VoIP platform; CMO at MyHeritage; and founder and CEO of two startups.

School

The Hebrew University of Jerusalem, Computer Science

First Concert

Tamuz (Israel’s godfathers of Rock)

Favorite Expression

"Luck favors the prepared."

VP and General Counsel

Alan Grebene

Alan is Medallia’s General Counsel. Prior to joining Medallia, Alan held several general counsel and business management roles, including being VP of Corporate Development and Strategy at Blue Martini Software. Alan started his career as an attorney with Cooley LLP where he advised numerous companies—including Adobe, Yahoo! and many others.

School

University of California Berkeley, BA in Political Science. New York University School of Law, JD.

First Concert

Paul Simon

Favorite Expression

Any compliment followed by "… for a lawyer."

Regional Leaders

VP of EMEA

Sean Farrington

Prior to Medallia, Sean was MD UK & Ireland and Regional Vice President for Northern Europe for Qlik. He also brings experience from SAP Business Objects, Crystal Decisions and Rockwell’s eCommerce division, and 14 years serving as a Commissioned Officer in the British Army.

School

Royal Military Academy Sandhurst
Royal Military College of Science

First Concert

The Clash - Manchester Apollo

Favorite Expression

"Honi soit qui mal y pense." (Dishonour to him who evil thinks.)

Country Manager, ANZ

Zach Hotchkiss

Originally from the Lone Star State (Texas), Zach spent the last 10 years at Bazaarvoice where he joined as employee 20 and was a helping hand in taking the business public and eventually growing to over 1000+ employees globally. Having worn many sales hats in North America as both a direct contributor & leader, Zach’s latest focus was on growing the Asia Pacific business. Zach resides in Sydney with his family where he enjoys the beautiful beaches and slow smoking Texas Style BBQ.

School

University of West Florida, BS Marketing & Finance

First Concert

Metallica — Black Album

Favorite Expression

"Let your dreams be your reality."

Head of Medallia Argentina

Santiago Ceria

Santiago brings to Medallia his passion for building teams with ambitious goals and a mixed academic – industry background. Before becoming President of Medallia’s operations in Argentina, he was partner at Hexacta and worked for Argentina’s Ministry of Science and Technology.

School

University of Buenos Aires, BSc in Information Systems. Carnegie Mellon University, MS in Software Engineering.

First Concert

Peter Frampton in Buenos Aires, circa 1979

Favorite Expression

"The best way to predict the future is to invent it."

Board of Directors

Borge Hald
CEO & Co-Founder, Medallia

Co-founder of Medallia. Before starting Medallia, Borge led strategy and operational improvement projects for the Boston Consulting Group. Prior to this, he worked at Morgan Stanley as an associate, at P&G as a financial analyst, and served as a lieutenant in the Norwegian Air Force.

Stan Meresman

Stan Meresman is a longtime advisor and mentor to fast-growth technology companies. He currently serves as a board member for Medallia and Palo Alto Networks, and has served as a board member and audit committee chair for such companies as LinkedIn, Zynga, Meru Networks, Riverbed Technology and Polycom. He has also held executive-level finance positions as CFO of Silicon Graphics (where revenue grew from $200 million to over $3.7 billion) and Cypress Semiconductor (where he took the company public).

Steve Walske
Managing Director, Myriad Investments, LLC

Steve Walske advises Medallia and many other Silicon Valley companies on sales and go-to-market strategies. He led Parametric Technology Corporation (NASDAQ: PMTC) as the CEO from 1986 to 2000. Under his guidance, Parametric established itself as one of the largest software-only companies in the world. He guided the company from its start-up phase through its initial public offering in December 1989 to its position as market leader in mechanical design automation software.

Leslie Kilgore

Leslie Kilgore was CMO of Netflix from 2000 to 2012, growing the company from less than 100,000 users to over 24 million. She now serves on the Medallia and Netflix board of directors and previously served on the LinkedIn board of directors. Prior to Netflix, Leslie held marketing management roles at Amazon and Procter & Gamble. She also served as a consultant for Booz Allen Hamilton.

Amy Pressman
President & Co-Founder, Medallia

Co-founder of Medallia. Before starting the company, Amy worked as a consultant for Boston Consulting Group. Prior to that, she was a Legislative Aide on Capitol Hill, and a Peace Corps Volunteer in Honduras.

Douglas Leone
Partner, Sequoia Capital

Douglas Leone is a venture capitalist at Sequoia Capital focusing on mobile, internet, software and communication companies. Doug currently sits on the boards of ActionIQ, Lattice Engines, Nubank, Numerify, Medallia, PlanGrid and ZirMed. Doug represented Sequoia in its investments in Aster Data, Aruba Networks, Meraki, Netezza, Rackspace, and Service Now. Prior to joining Sequoia Capital in 1988, he held sales and sales management positions at Sun Microsystems, Hewlett-Packard and Prime Computer.

Frank Slootman
Chairman, ServiceNow

Frank Slootman joined the Medallia board in February 2014. He is currently ServiceNow’s Chairman, Board of Directors. Prior to this, Slootman served as a partner with Greylock Partners from January 2011 to April 2011, and served as an advisor to EMC Corporation from January 2011 to February 2012. From July 2009 to January 2011, he served as President of the Backup Recovery Systems Division at EMC. From July 2003 to July 2009, Slootman served as President and Chief Executive Officer of Data Domain, Inc., which was acquired by EMC in 2009. Prior to joining Data Domain, Slootman served as an executive at Borland Software Corporation from June 2000 to June 2003. From March 1993 to June 2000, Slootman held consecutive general management positions for two enterprise software divisions of Compuware Corporation.