Medallia Leadership Team

Mike Lipps is an Operating Partner at Thoma Bravo and the CEO and Chairman of the Board for Medallia. For over 30 years, he has held executive leadership and board positions in both public and private equity-backed technology companies, with his most recent roles being CEO of Intelerad Medical Systems and CEO of insightsoftware. Prior to that he was Division CEO at LexisNexis and spent the first 14 years of his career at Intuit Inc., where he led several software businesses, including QuickBooks Financial Software. He has a vast background in M&A, software product management, marketing, and operations.

Dan oversees our financial strategy and provides strategic financial input to the senior management team. He has a diverse background in finance and administration of public and private-equity-backed companies, including serving as the EVP & CFO for Ellie Mae, where he helmed the transition from a publicly-traded to private-equity-owned business through to the subsequent sale of the company to Intercontinental Exchange. Dan has also held CFO and finance leadership positions at Revel Systems, Cepheid, Symmetricom, Tellabs, and McKesson.

Simonetta leads Product and Design at Medallia, bringing over 20 years of experience in product, technology, and customer enablement leadership to her role. She has had a diverse career, spanning startups and large multinationals such as Nokia, AWS, and Twilio, as well as international assignments in Asia and Europe. Prior to Medallia, she was GM of the Customer Experience Products division at Twilio. Simonetta is a dedicated mentor and passionate supporter of the professional development of women in tech.

Ben leads the global revenue strategy at Medallia, focused on sales strategy, growth acceleration, and client retention drawing upon his years of sales leadership experience. Most recently, Ben held the Chief Sales Officer position at Cornerstone OnDemand, driving growth initiatives by empowering clients from various regions and industries to leverage Cornerstone’s cloud-based solutions. Before his tenure at Cornerstone, Ben held notable roles as President of Global Go-To-Market at Nintex, as well as General Manager and Senior Vice President of Global Go-To-Market at SAP Concur.

Jodi leads the client experience organization at Medallia. Before stepping into this role, she successfully led initiatives to elevate the company's industry solutions, client success, retention and client value. Prior to Medallia, she was the Head of Global Dealer Training, Customer Experience, for Harley-Davidson Motor Company. Jodi has both a PhD and JD, and spent over a decade as a regulatory compliance attorney for the government and as a professor.

Robert leads the strategy and execution for the technical infrastructure at Medallia. Robert has over 20 years of experience in managing technical operations, cloud operations, cloud engineering, Dev Ops, and QA. Prior to Medallia, he was the Chief Technology Officer at ICE Mortgage Technology. Robert is passionate about incorporating next-generation technology such as natural language processing to help customers succeed in the digital age, while focusing on collaboration and quality.

Stefanie leads the People and Culture function at Medallia, bringing more than 20 years of experience to the role. Since joining Medallia in 2017, she has been leading functions within the People and Culture team, before stepping into the Chief People Officer role.

Prior to Medallia, Stefanie has built a career as a People Leader with comprehensive experience in high-growth SaaS environments, to Fortune 500 companies within the Silicon Valley. Stefanie holds an MBA in Human Resource Management from California State University, Hayward.

Tim leads the global marketing team at Medallia. Since joining the team in 2019, he has led various functions within marketing and operations and is passionate about bolstering Medallia's market leadership through brand awareness and demand generation. Prior to Medallia, he held various marketing and leadership roles at CallidusCloud, leading to acquisition by SAP. Tim holds a bachelor's degree in marketing from San Jose State University.