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Meet The
Medallia Leadership Team

Executive Team

President & CEO

Leslie Stretch

CEO of Medallia. Before joining Medallia, Leslie served as President and CEO of CallidusCloud for over 10 years, until the company’s acquisition by SAP. Previously, Leslie spent nearly a decade at Sun Microsystems where he held the position of Senior Vice President of Global Channel Sales and was the Managing Director of Sun Microsystems U.K. Ltd. Before joining Sun, Leslie held various sales positions at Oracle Corporation.

Founder & Chairman of the Board

Borge Hald

Co-founder of Medallia. Before starting Medallia, Borge led strategy and operational improvement projects for the Boston Consulting Group. Prior to this, he worked at Morgan Stanley as an associate, at P&G as a financial analyst, and served as a lieutenant in the Norwegian Air Force.

EVP & Chief Financial Officer

Roxanne Oulman

Roxanne leads finance, IT, corporate development, and real estate functions. Before Medallia, Roxanne served as CFO at CallidusCloud, a publicly traded SaaS company. Previously, Roxanne was at Thoratec for nearly a decade where she held various financial positions including interim CFO. Prior to Thoratec, Roxanne served as General Manager for Zomax, Inc. a logistics and supply chain provider for software companies. Roxanne serves on the board of CalAmp, a technology solutions company focused on transforming the global connected economy.

EVP & Chief Technology Officer

Mikael Ottosson

Mikael, an engineer and architect by training but a passionate people leader at heart, oversees engineering and operations at Medallia. Prior to Medallia, Mikael was SVP of product development at Oracle. Prior to Oracle, Mikael was a systems specialist at Scandinavian Airlines where he oversaw some of the largest and most mission critical systems related to airline operations.

EVP & Chief Product Officer

Sarika Khanna

Sarika leads Medallia’s product and design organizations and is obsessed with ease of use and driving value for clients. Prior to Medallia, she was SVP and GM of a high growth cloud Litmos.com business at SAP. Before Litmos, Sarika led the CallidusCloud product team and was instrumental in taking the core product offering from a single product offering to a market leading product suite. Previously Sarika worked in various engineering and product positions at Oracle.

EVP & Chief Customer Officer

Jimmy Duan

Jimmy leads Professional Services and Enablement. Before Medallia, he was most recently a member of the CallidusCloud executive team and held roles as CTO, EVP Services, EVP International Sales and Customer Success. Jimmy has also held executive leadership roles in Client Services, Analytics and Data Warehousing at Xactly, and Quovera.

EVP Digital

Ori Soen

Ori was CEO at Digital Voice of the Customer company Kampyle, and joined Medallia in October 2016 as part of Medallia’s acquisition of Kampyle. Ori has held various executive positions including CMO & GM at Jajah, an innovative VoIP platform; CMO at MyHeritage; and founder and CEO of two startups.

EVP MID MARKET & CORPORATE DEVELOPMENT

Rory Cameron

Rory leads Corporate Development and Mid-Market. Before Medallia, he was most recently a member of the CallidusCloud executive team and held role of EVP Corporate Development and GM Litmos. He ran one of the fastest growing divisions before Callidus’ acquisition by SAP. Previously Rory worked for Datapac Ireland and MTL Europe.

SVP & Chief Marketing Officer

Sophie Chesters

Sophie is the CMO of Medallia, joining after launching our marketing function in Europe. Before Medallia she held various leadership positions for Google, DoubleClick in both product and growth marketing including Country Marketing Manager for Canada and Global Head of Marketing for Google Analytics. Prior to that she had extensive experience in media and publishing with commercial leadership roles at Ziff Davis, Incisive Media.

EVP & General Counsel

Drew Grasham

Drew Grasham brings significant in-house legal leadership and experience supporting publicly traded software and SaaS companies in the greater Silicon Valley and providing corporate general counsel support. 

Prior to joining Medallia, he was the executive vice president and general counsel of CallidusCloud, acquired by SAP, where he was responsible for all global legal and corporate affairs, corporate transactions, privacy, compliance, intellectual property, and litigation matters.

EVP & Chief People Officer

Mary Ainsworth

Mary leads Medallia’s people and culture team. Before Medallia, Mary served as EVP, Chief People Officer for CallidusCloud. She has a proven track record of attracting and retaining top talent, developing high-performance teams and delivering the experiences and results that matter most to employees and the business. Prior to CallidusCloud, Mary worked at Robert Half International where she managed strategic recruiting efforts for both public and private companies. Mary is a member of the Forbes HR Council.  

SVP, Global Industry Sales

Bill Schuh

Bill leads the global industry sales business for Medallia. Prior to Medallia, Bill led sales at Sunrun (NASDAQ: RUN) and helped the company scale to ~$500M/year revenue run rate and a successful IPO. Prior to Sunrun, Bill led the EMEA region for CallidusCloud (NASDAQ: CALD) after a successful tenure as an individual contributor. Bill started his career as an analyst at leading technology investment bank, Hambrecht & Quist (H&Q).

SVP Sales

Nick Thomas

Nick leads Medallia’s Vertical Sales organization, comprised of Key and Emerging Verticals. Nick joined Medallia in 2012 with a passion to transform how companies and governments interact with their customers and associates. Since joining Medallia, Nick has been in a variety of roles across the business, contributing significantly to the growth and success of our Customers. Previously, Nick worked at BMC Software and SAP.

Regional Leaders

General Manager APAC

Gavin Selkirk

Gavin brings significant experience in growing technology companies, providing rich industry knowledge in operations and go-to-market strategy. He has spent the last 25 years in Software and SI businesses living and working in Hong Kong, Singapore, Japan, and New York. He is an expert in APAC growth, transformation, and expansion. Prior to joining Medallia, he was the CEO of Fujitsu ASEAN.

Head of Medallia Argentina

Santiago Ceria

Santiago brings to Medallia his passion for building teams with ambitious goals and a mixed academic – industry background. Before becoming President of Medallia’s operations in Argentina, he was partner at Hexacta and worked for Argentina’s Ministry of Science and Technology.

Board of Directors

Borge Hald
Founder & Chairman of the Board, Medallia

Co-founder of Medallia. Before starting Medallia, Borge led strategy and operational improvement projects for the Boston Consulting Group. Prior to this, he worked at Morgan Stanley as an associate, at P&G as a financial analyst, and served as a lieutenant in the Norwegian Air Force.

Leslie Stretch
President & CEO, Medallia

CEO of Medallia. Before joining Medallia, Leslie served as President and CEO of CallidusCloud untilthe company’s acquisition by SAP. Previously, Leslie spent nearly a decade at Sun Microsystems where he held the position of Senior Vice President of Global Channel Sales and was the Managing Director of Sun Microsystems U.K. Ltd. Before joining Sun, Leslie held various sales positions at Oracle Corporation.

Mitch Dauerman
EVP of Investor & Sales Relations, Ultimate Software

Mitch Dauerman assists Medallia’s leadership team with its strategy and execution in the rapidly growing market of Experience Management. As the former Chief Financial Officer of Ultimate Software, Mitch was instrumental in building it into a cloud leader that transformed the market for human capital management.

Doug Leone
Partner, Sequoia Capital

Doug Leone is a venture capitalist at Sequoia Capital focusing on mobile, internet, software and communication companies. Doug currently sits on the boards of ActionIQ, Lattice Engines, Nubank and Numerify. Doug represented Sequoia in its investments in Aster Data, Aruba Networks, Meraki, Netezza, Rackspace, and ServiceNow. Prior to joining Sequoia Capital in 1988, he held sales and sales management positions at Sun Microsystems, Hewlett-Packard and Prime Computer.

Stan Meresman

Stan Meresman joined the Medallia board in June 2015. He is a longtime advisor and mentor to fast-growth technology companies. He also currently serves as a board member and audit committee chair for Guardant Health, Snap and several private companies. Stan previously served as a board member and audit committee chair for Palo Alto Networks, LinkedIn, Zynga, Meru Networks, Riverbed Technology and Polycom. He has held executive-level finance positions as CFO of Silicon Graphics (SGI) and Cypress Semiconductor (CY) where he took the company public.

Steve Walske
Managing Director, Myriad Investments, LLC

Steve Walske advises Medallia and many other Silicon Valley companies on sales and go-to-market strategies. He led Parametric Technology Corporation (NASDAQ: PMTC) as the CEO from 1986 to 2000. Under his guidance, Parametric established itself as one of the largest software-only companies in the world. He guided the company from its start-up phase through its initial public offering in December 1989 to its position as market leader in mechanical design automation software.

Amy Pressman
Founder, Medallia

Co-founder of Medallia. Before starting the company, Amy worked as a consultant for Boston Consulting Group. Prior to that, she was a Legislative Aide on Capitol Hill, and a Peace Corps Volunteer in Honduras.

Leslie Kilgore

Leslie Kilgore was CMO of Netflix from 2002 to 2012. She now serves on the Netflix board of directors and previously served on the LinkedIn board of directors. Prior to Netflix, Leslie held marketing management roles at Amazon and Procter & Gamble. She also served as a consultant for Booz Allen Hamilton.

Rob Bernshteyn
Chairman and CEO, Coupa Software

Rob Bernshteyn is chairman and CEO at Coupa Software and led Coupa from an early start-up to a position of global marketplace leadership with rapid revenue growth and massive spend under management through its platform. Bernshteyn’s decades-long experience in the enterprise software industry and his deep product marketing and management experience at Siebel Systems, SuccessFactors equip him perfectly to serve on the Medallia Board. He also served as an associate management strategy consultant at McKinsey & Company, and spent four years as a Project Manager focusing on global SAP systems implementations at Accenture. Bernshteyn is often featured on major news programs on CNBC, Bloomberg and NPR.