Request a Demo

icon search icon search
icon search
Solutions

Jumpstart and supercharge your experience programs with apps, components, and integrations

Medallia Xchange
Roles
Industries
Institute

Thought leadership, education and events from Medallia.

Learn More

Your source for the latest CX research, insights and resources.

Company

Creating a culture that values every person and every experience.

Our Values
EXPERIENCES
CORE PLATFORM
CAPTURE SIGNALS
ANALYZE & PREDICT
TAKE ACTION
MASTERCAST SERIES

Learn from the experience masters in a self guided format.

Learn More
EVENTS & WEBINARS
RESOURCES
close
Request a Demo

Q&A with Pip Hare - Journey to Vendée Globe 2020
Jul 01, 2020

Q&A with Pip Hare – Journey to Vendée Globe 2020

Ahead of our Medallia x Pip Hare launch, we caught up with Pip, the British professional sailor and skipper of Medallia, a 60ft IMOCA class boat that will be competing in the 2020 – 2021 Vendée Globe. Pip – thanks for taking the time to talk to us today. Let’s start at the beginning – and for those of our readers who aren’t sailing enthusiasts – w
Medallia

Medallia
Put Customers at the Center of Your Reopening Strategy
MOST POPULAR
Jul 08, 2020
Customer Experience

Put Customers at the Center of Your Reopening Strategy

Mandatory closures and social distancing guidelines are relaxing throughout much of the country, which means many companies are ge
Medallia Experts Now Available On Demand
Editor's Pick
Jun 24, 2020
Customer Experience

Medallia Experts Now Available On Demand

I was able to chat with some experts one on one, and I just love those. It’s nice to really be able to talk about your indiv
Latest
Customer Experience
Employee Experience
Product Experience
Medallia Culture
Speech Analytics and the New Age of Contact Centers
Jun 29, 2020
Customer Experience

Speech Analytics and the New Age of Contact Centers

As organizations start to look over the horizon from COVID-19, we realize that most businesses have just been forced through the e
Rachel Lane

Rachel Lane

Medallia Solution Principal
Celebrating Pride 2020 at Medallia
Jun 26, 2020
Medallia Culture

Celebrating Pride 2020 at Medallia

In many ways, Pride 2020 is unlike any other Pride in recent history. With Pride events all around the world being canceled becaus
Zach Christensen-Mohammed

Zach Christensen-Mohammed

Social Media Manager
Digital Transformation: Revitalizing the Physician-Pharma Connection
Jun 26, 2020
Customer Experience

Digital Transformation: Revitalizing the Physician-Pharma Connect

A 2014 survey of 3,000 U.S. physicians revealed that about 40% of doctors never see — or even contact — a pharmaceutical sales rep
Jonathan Shafer

Jonathan Shafer

Director of Product Marketing for the Insurance, H
Expanding Access to Care with a New Telehealth Experience by Medallia
Jun 24, 2020
Product Experience

Expanding Access to Care with a New Telehealth Experience by Meda

With the world gone digital and fears about the pandemic abound, there has been a massive movement to telehealth — and it’s here t
Sheri Kahn

Sheri Kahn

Senior Vice President, Product Marketing
IBM’s Focus on The Customer Experience with Purpose, Agility, and Empathy
Jun 22, 2020
Customer Experience

IBM’s Focus on The Customer Experience with Purpose, Agility, and

Leslie Stretch, Medallia CEO, and Michelle Peluso, Chief Marketing Officer of IBM @ Experience ’20 Michelle Peluso, Chief Marketin
Medallia

Medallia
The “Primary Purpose” of Business Is the Customer
Jun 17, 2020
Customer Experience

The “Primary Purpose” of Business Is the Customer

An interview with Fred Reichheld, creator of the Net Promoter System Elizabeth Carducci, SVP, Solutions Principal at Medallia Meda
Medallia

Medallia
Bridging Gaps Between Employers and Employees with Josh Bersin
Jun 16, 2020
Employee Experience

Two-Way Communication- Bridging Gaps Between Employers and Employ

Melissa Arronte, Ph.D., Solution Principal, Employee Experience at Medallia and Josh Bersin, HR Industry Analyst and Founder, Bers
Melissa Arronte

Melissa Arronte

Solutions Principal
5 Reasons Why Curbside Pickup is Here to Stay
Jun 15, 2020
Customer Experience

5 Reasons Why Curbside Pickup is Here to Stay

With 77% of consumers saying they will be more cautious about cleanliness, health and safety in the post-pandemic era, according t
Hillary Newport

Hillary Newport

Senior Industry Product Marketing Manager- Retail,
A Message from Medallia’s CEO: Confronting Inequality Takes More Than Words
Jun 09, 2020
Medallia Culture

A Message from Medallia’s CEO: Confronting Inequality Takes More

This is an email Ishared with Medallians outlining our commitments to addressing racial injustice. Dear Medallians,  We know that

Leslie Stretch

Leslie Stretch

President & CEO
Nurses - The Brains, Faces and Hearts of Healthcare
Jun 03, 2020
Employee Experience

Nurses – The Brains, Faces and Hearts of Healthcare

Nurses are always important, but now, they are more important than ever. Nursing is our nation’s largest healthcare occupation, wi
Julie Keller

Julie Keller

Experience Management Solutions for Healthcare
BLM_option1 (1)
Jun 02, 2020
Medallia Culture

There is no better time to confront inequality than now

Medallia is here to support our employees and customers at this time, who, as we emerge from this pandemic, are now struggling in

Leslie Stretch

Leslie Stretch

President & CEO
State Farm®: Founded on the Principle of Being Customer-Centered
May 27, 2020
Customer Experience

State Farm®: Founded on the Principle of Being Customer-Centered

Medallia CEO, Leslie Stretch and Jon Farney, CFO of State Farm® The Medallia Experience ‘20 Summit was a fantastic event, filled w
Valerie Beaudett

Valerie Beaudett

Director, Public Relations
+