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employee experience data
Sep 21, 2021
Employee Experience

Leverage the Power of People Data and Employee Experience Data: An Interview with Visier’s Ian Cook

In a conversation with Visier’s Ian Cook, Medallia Solution Principal Melissa Arronte dives deeper on how organizations can leverage the power of people data and employee experience data to thrive in this new world of work. I recently spoke with Ian Cook, VP of People Analytics at Visier, and Jay Forman, an employee experience director here at Medallia,
Melissa Arronte

Melissa Arronte

Solutions Principal
employee experience data
MOST POPULAR
Nov 20, 2018
Medallia Culture

Meet Celia Ma: Biz Ops Manager, Small Business Owner, and Artist

In a conversation with Visier’s Ian Cook, Medallia Solution Principal Melissa Arronte dives deeper on how organizations can levera

Medallia Digital blog Hero V2
Editor's Pick
Sep 16, 2019

Medallia Digital’s Impact is Felt by Millions of Users

An Interview with Ori Soen,  EVP & General Manager, Medallia Digital on why you should join us as we grow in Tel Aviv.  

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Customer Experience
Employee Experience
Digital Experience
Contact Center
Medallia Culture
Market Research
Journey visualization tools
Sep 20, 2021
Digital Experience

Journey Visualization Tools: Simplify Customer Journey Mapping on

No two digital experiences are the same on websites and apps. Journey visualizations, a digital experience analytics tool, cut dow
Liam Burns

Liam Burns

Content Marketing Specialist
Form analytics tools
Sep 14, 2021
Digital Experience

Quickly Find and Fix Conversion-Killing Experiences with Form Ana

Form friction can make or break website or app conversions. By turning to form analytics tools, brands can quickly spot — and fix

Liam Burns

Liam Burns

Content Marketing Specialist
Session replay tools
Sep 07, 2021
Digital Experience

Session Replay Tools: Watch Exactly How Customer Experiences Unfo

Session replay tools, a part of digital experience analytics, let you see exactly how users behave and interact on websites and ap
Liam Burns

Liam Burns

Content Marketing Specialist
social-aug_blog-hero_dxs-Part-2
Aug 30, 2021
Digital Experience

Website and App Heatmaps: Make Sense of Online Customer Behavior

Millions of customers visiting a website or app can translate into billions of online customer behaviors. To make sense of every i
Liam Burns

Liam Burns

Content Marketing Specialist
Digital experience score
Aug 24, 2021
Digital Experience

Measuring Customer Experience on Websites and Apps? Use a Digital

Tracking millions of website and app experiences at scale every day is nearly impossible — unless you’re using a digital experienc
Liam Burns

Liam Burns

Content Marketing Specialist
global sales enablement manager
Aug 20, 2021
Medallia Culture

From Sales Development to Global Sales Enablement, a Conversation

Meet Lauren Flannery, a global sales enablement manager with Medallia and a leader within our Women@ Employee Resource Group, who

Medallia Life

Medallia Life
Overcome the labor shortage
Aug 19, 2021
Employee Experience

Expert Tips on How to Overcome the Labor Shortage in Retail, Rest

Businesses relying on service workers are being seriously impacted by the ongoing labor shortage. Here are expert tips on how to o
Medallia

Medallia
customer experience marketing
Aug 05, 2021
Customer Experience

Customer Experience and Marketing: 5 Best Practices You Need to K

When customer experience and marketing work together, organizations have the potential to truly deliver on their brand promises, d
Zoe Cooper

Zoe Cooper

Senior Director, Marketing Operations: Europe, NTT
social-july_blog-hero_digital-glossary
Aug 02, 2021
Digital Experience

Digital Experience Glossary: The Most Important Terms You Need to

Bird’s nest behavior? Digital body language? Frustration score? As digital experience has become the customer experience for many

Liam Burns

Liam Burns

Content Marketing Specialist
social-july_blog-hero_mentorship
Jul 30, 2021
Medallia Culture

Paying it Forward through Mentorship: Medallia’s Partnership with

As a company dedicated to giving everyone a voice, equity is key to everything we do. Learn about Medallia’s partnership with Futu
Heather Jin

Heather Jin

Global Head of Corporate Social Impact
Contact Center Glossary
Jul 26, 2021
Contact Center

Contact Center Glossary: The Most Important Terms You Need to Kno

What do we mean when we refer to contact centers, anyway? Here’s the ultimate contact center glossary to help guide you. In the U.
Medallia

Medallia
Public Sector Employee Experience
Jul 19, 2021
Employee Experience

Public Sector Employee Experience: Q&A with Nina Bianchi, Me

Former senior leader in the federal government shares insights on how agencies can increase employee engagement and improve the pu
Melissa Arronte

Melissa Arronte

Solutions Principal