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Oct 11, 2019
Medallia Culture

Empowering Employees & Making a Difference with Gift Matchin

Back in July, we joined Pledge 1%, the global movement to ingrain giving into the DNA of all companies. One new initiative we just

Heather Jin

Heather Jin

Oct 03, 2019
Customer Experience

What It Takes to Make CX Measures Stick

We’ve all heard the adage, “What gets measured, gets done.” It’s true – we are naturally inclined to act when we reap measur

Noreen Kidwai

Noreen Kidwai

Sep 25, 2019
Employee Experience

Happy Employees Deliver Great Customer and Business Outcomes

Join us at Workday Rising to Find Out How and Why Happy and engaged employees deliver great experiences to customers, and happy cu

Farooq Javed

Farooq Javed

Sep 09, 2019
Employee Experience

New Research from Medallia and Partnership for Public Service Sho

New Research from Medallia and The Partnership for Public Service on Employee Experience  Whether agencies’ goals are to put a hum

Medallia

Audrey Vaughn

Aug 30, 2019
Customer Experience

Top 5 Reasons You Can’t Miss the Medallia City Tour 2019

The Medallia City Tour is back for its second year, and bigger than ever! You asked, we listened, and this year we’re bringing the

Medallia

Medallia

Aug 28, 2019
Medallia Culture

Opportunities for Impact: Solutions Consulting Leader on Growing

Customer experience management is an expanding space—which presents unique opportunities for Medallia’s Solution Consulting organi

Susan Lovegren

Susan Lovegren

Aug 09, 2019
Medallia Culture

The Data is in, the addition of Cooladata is just one more reason

Interview with Guy Greenberg – Cooladata As a Co-Founder and CEO of Cooladata, Guy Greenberg is helping the company—and its

Susan Lovegren

Susan Lovegren

Jul 11, 2019
Customer Experience

Zurich Insurance’s Customer-led Culture Transformation

At the recent Experience ‘19 conference Monika Schulze, Head of Customer and Digital Experience at Zurich Insurance Company, share

Medallia

Medallia

Jul 02, 2019

Three Takeaways From Medallia’s Experience ‘19 Conference

Medallia recently hosted its annual customer conference Experience ’19,  a convergence of all things experience management, and an

Rachel Lane

Rachel Lane

Jun 27, 2019
Product Experience

Personalizing Experiences with Medallia CX360

Your customers expect personalized experiences – relevant to them and consistent with their past experiences. But this becom

Priya Kotak

Priya Kotak

Jun 20, 2019
Customer Experience

Looking to Boost your B2B Customer Experience Efforts? Here Are F

Business-to-business (B2B) relationships are complex, comprising multiple individuals across different levels, products, regions a

Rachel Terlau

Rachel Terlau