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The Medallia City Tour is back for its second year, and bigger than ever! You asked, we listened, and this year we’re bringing the
New Research from Medallia and The Partnership for Public Service on Employee Experience Whether agencies’ goals are to put a hum
Interview with Guy Greenberg – Cooladata As a Co-Founder and CEO of Cooladata, Guy Greenberg is helping the company—and its
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Customer experience management is an expanding space—which presents unique opportunities for Medallia’s Solution Consulting organi
At the recent Experience ‘19 conference Monika Schulze, Head of Customer and Digital Experience at Zurich Insurance Company, share
Medallia recently hosted its annual customer conference Experience ’19, a convergence of all things experience management, and an
Your customers expect personalized experiences – relevant to them and consistent with their past experiences. But this becom
Business-to-business (B2B) relationships are complex, comprising multiple individuals across different levels, products, regions a
I was head-nodding like a champ no less than 20 times on the red-eye home from San Diego after attending Medallia’s Experience con
What do you do at Medallia? How long have you been a Medallian? I am a Director of Professional Services in the EMEA team as well
Medallia CEO Leslie Stretch has signed onto the CEO Action for Diversity & InclusionTM, the largest CEO-driven business com
If you ask a company executive if customer experience (CX) matters to them, they will most likely say yes. But how do you get them
In today’s world, experiences matter more than ever before because no bad experience goes unpunished. The standards are high for c