Market Research

September 24, 2024

Market Research

4 Shocking Discoveries about Customer Loyalty

Medallia Market Research has recently unveiled new and unexpected customer loyalty insights — here is a quick overview of the…

September 11, 2024

Market Research

Why Is Market Research Important for Customer Experience?

Our experts weigh in on how market research supports customer experience — and why faster marketplace insights give brands a…

July 10, 2024

Market Research

How to Improve the Omnichannel Customer Experience

Omnichannel customer experience is critical — here’s how to improve CX across both physical and digital touchpoints. The customer’s journey…

April 26, 2024

Market Research

Top 18 Consumer Trends Impacting Customer Experience in 2024

The top consumer trends impacting customer experience in 2024 are being shaped by inflation, digital channels, and evolving lifestyles. What…

October 5, 2023

Market Research

Our Gift To You: 2023 Holiday Shopping Predictions To Sleigh This Season

Here are Medallia Market Research’s top 2023 holiday shopping predictions about when, why, and how consumers will spend their money…

August 21, 2023

Market Research

Top Effects of Inflation on Consumer Behavior: 2023 Inflation Trends

Discover the top effects of inflation on consumer behavior in 2023 with trends identified through data-backed research and analysis. Inflation…

November 14, 2022

Market Research

Top Gen Z Characteristics Businesses Need to Know

What makes Gen Z unique from other generations? Find out the top Gen Z characteristics across lifestyle, consumer behavior, dining,…

October 19, 2022

Market Research

Consumer Trends 2022: The Effects of Inflation on Everyday Buying Decisions

Inflation continues to make an impact on buying decisions — here are the consumer trends you need to know right…

August 29, 2022

Market Research

The Biggest Consumer Behavior Trends of 2022 (So Far)

The latest consumer behavior trends, according to new market research analyzing consumer foot traffic, transactions, and survey responses. If there’s…

August 26, 2022

Market Research

What Automotive OEMs & Dealers Can Do to Improve Customer Experience During High Inflation

External forces are disrupting the customer experience in the automotive industry. Find out what OEMs and dealers can do to…