The voice of your customers in the palm of your hand
"Associates in every location have the information they need at their fingertips, 24/7, in an easy-to-use app. That empowers them to take action to solve member problems, and we're seeing member satisfaction scores rise as a result."
Tracey Brown, Chief Experience Officer, Sam's Club
Find out how Medallia’s mobile apps puts the power to hear and respond to the voice of the customer in the palm of your hand.
Companies that make customer feedback accessible to their employees see higher customer satisfaction results and greater financial return. Medallia Mobile allows employees to listen and act on feedback, no matter where they are.
With customer experience insights at your fingertips, Medallia Mobile drives customer engagement and makes delivering great experiences a habit.
Push personal feedback and survey results from recent customer experiences to the app in real-time, so your employees can learn & adjust on the fly.
Role-based dashboards empower your employees to own the customer experience by tracking key metrics and managing performance on the go.
Reply via email or phone without leaving the Medallia Mobile app.