Voice of your customers in the palm of your hand
“The biggest win for us has been the increased level of customer-centricity at all levels of the organization. It’s based on having incredible data and incredible insights, and the ability to actually use the information. Medallia has given us a dynamic, living, breathing CX strategy.”
Matt Marcotte, SVP, Head of Global Retail, Tory Burch
Medallia Mobile Apps
Find out how Medallia’s mobile apps puts the power to hear and respond to the voice of the customer in the palm of your hand.
Deliver amazing experiences anytime, anywhere
Companies that democratize customer feedback see higher customer experience metrics, happier employees, and greater financial return. Medallia Mobile enables every employee to listen and act on feedback, no matter where they are. With real-time insights at your fingertips, Medallia drives engagement and makes delivering great experiences a habit.
Receive Feedback Alerts
Push personal feedback and survey results from recent customer experiences to the app in real-time, so your employees can learn & adjust on the fly.
Review Feedback Across All Platforms
Whether it’s via social media, email or web survey, Medallia Mobile puts all collected data in the palm of your hand.
Respond Right Away
Reply via email or phone without leaving the Medallia Mobile app.