Join Us!
Register for Experience '18, the most influential CX event of the year.
May 15-16, Long Beach, CA
Customer Experience is today's battleground.
Do you have a plan?
According to Forrester, 84% of companies aspire to be a customer experience leader, but only 1 out of 5 deliver good or great customer experience.
Welcome to
Medallia Experience Cloud
Embed the pulse of the customer in your organization and empower your employees with the customer data, insights and tools they need to make every experience great.
Engage
Every Customer
Effortlessly connect with your customers at any point in their journey
Optimize
Every Experience
Model and instrument every touchpoint via analytic tools and dashboards
Activate
Every Employee
Drive real-time collaboration and accountability across the company
Transform
Your Company
Stay confident with the only enterprise grade platform that can wire your organization
Engage Every Customer
Effortlessly connect with your customers at any point in their journey via their preferred channel including in-app surveys, emails, websites, SMS, conversational UIs to understand their experience and improve the relationship.
Optimize Every Experience
Model and instrument every touchpoint and journey via analytic tools and dashboards to systematically measure, analyze and improve every experience.
Activate Every Employee
Drive real-time collaboration and accountability across the company by personalizing data, insights, and workflows for every employee to action.
Transform Your Company
Trusted Platform
Stay confident with the only enterprise grade platform that can wire your entire organization to systematically drive action and win on customer experience.
Expertise
Leverage Medallia’s expertise, best practices and ecosystem to accelerate your time to value and become a customer experience leader.
Get Started Quickly
Get a best-in class program on day 1 with our Best Practice Packages.
Ready to win through customer experience?
Take our CX assessment to see how you stack up.
The leading companies in
the world run on Medallia
6B
Experiences
per year
1,000+
Global
brands
30M
Customer engagements
per month
PayPal refined their experiences to drive $2 billion in additional transactional payment volume.
CA Technologies implemented a closed loop system that improved issue-to-resolution mean time by over 60%.
