Request a Demo

Visit Medallia at Dreamforce, Booth #601Learn more.

Medallia has acquired idea and innovation management platform Crowdicity.Learn more.

Join us at a Medallia City Tour.Learn more.

New Medallia research on B2B CX leadersGet the Research.

New Employee Experience Study by RedThread Research.Get the Insights.

Wow Customers with AI-Powered CX.Get the eBook.

Medallia has acquired real time customer engagement platform Zingle.Learn more.

Visit Medallia at Dreamforce, Booth #601Learn more.

Medallia welcomes Crowdicity to the family.Learn more.

Join us at a Medallia City Tour.Learn more.

New Medallia research on B2B CX leadersGet the Research.

New EX Study by RedThread ResearchGet the Insights.

Wow Customers with AI-Powered CX.Get the eBook.

Medallia welcomes Zingle to the family.Learn more.

WITH MEDALLIA

Customers build the best products.
Employees build the best companies.
Together we build the best brands.
Medallia - Customers Medallia - Customers

Understand Every Journey

Medallia - Capture Every CX Journey Medallia - Capture Every CX Journey

Understand Every Journey

Capture and analyze signals across millions of moments to understand every experience along every customer/employee journey, whatever your business size.

"The payback on our investment in Medallia was realized within one month."

Comcast logo

Learn more

Anticipate Needs & Predict Behavior

AI and machine learning detect patterns and identify risks and opportunities, optimizing experiences at any stage of the journey

Medallia - Text Analytics optimize experiences Medallia - Text Analytics optimize experiences

AI and machine learning detect patterns and identify risks and opportunities, optimizing experiences at any stage of the journey

AI and machine learning detect patterns and identify risks and opportunities, optimizing experiences at any stage of the journey

Learn more

Transform Experiences

Make changes that matter, across your entire organization or a single team, by driving targeted, meaningful actions before, during, or after experiences occur

Medallia - Experience Management Dashboard Medallia - Experience Management Dashboard

Make changes that matter, across your entire organization or a single team, by driving targeted, meaningful actions before, during, or after experiences occur

Make changes that matter, across your entire organization or a single team, by driving targeted, meaningful actions before, during, or after experiences occur

Learn more

Supercharge your customer experience program

Medallia - Customer Experience

B2C CUSTOMER EXPERIENCE

Drive loyalty at every point along the customer journey. Capture and analyze signals, predict behavior, and create experiences that keep customers wanting more.

LEARN MORE
Medallia - Business Experience

B2B CUSTOMER EXPERIENCE

Build trust with every account stakeholder, create life-long relationships, and understand account health at all stages.

LEARN MORE
Medallia - Employee Experience

EMPLOYEE EXPERIENCE

Create a culture of empowerment, innovation and creativity. Listen, act, and transform employee productivity and satisfaction.

LEARN MORE
Medallia - Product Experience

PRODUCT EXPERIENCE

Develop products customers love. Understand usage, collect in-product feedback, and test concepts to build products that meet and exceed customer needs.

LEARN MORE

The World’s Leading Brands Trust Medallia

See how customers drive impact

paypal
quote

"Since partnering with Medallia...we’ve driven $2 billion in additional payment volume."

Learn More
farmers insurance
quote

"Net Promoter Score is up, retention is up… and that’s about $500 million annually in revenue."

Learn More
sephora
quote

"All of our staff uses the Medallia system. It’s integral to our continued success."

Learn More

See Customer Stories

Talk to Sales

Let’s chat about your future success.

1 866 562 1834

Request a Demo

Learn how Medallia can work for your business.

Get In Touch