The #1 Enterprise Experience Platform

Fastest Insights. Fastest Action. Fastest ROI.

Medallia Signs a Definitive Agreement to Acquire Mindful

the global leader in contact center callback technology.

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Medallia Named a Leader in The Forrester Wave™: People-Oriented Text Analytics Platforms, Q2 2022

Learn why report calls Medallia ‘a top choice for omnichannel data text analytics solutions'

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The Business Value of Medallia Experience Cloud

IDC Paper Shows ROI of a Medallia Customer Experience Program

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More signals.
One customer truth.

Get a rich 360 degree view of customers with social media, transcripts, speech analytics, ticketing systems, digital behavior, and more — all in one place.

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AI sees what you’d otherwise miss.

Medallia's AI and machine-learning engine is tailor made for experience data. Easily analyze structured and unstructured insights to uncover what people care about, prioritize actions and predict their behavior.

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Mobilize employees in the moment. Not after.

Influence experiences as they happen. Get insights to the right people in your organization in real time.

IBM Case Study

Medallia Integrations

Integrations that tap into the tools your teams use everyday.

Unlock flexibility with out of the box integrations for common systems and powerful, robust APIs and ETLs to harness all your data, work how you want, take action, and transform experiences.

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