The #1 Enterprise Experience Platform
For mission-critical insights and action.
Medallia Launches EXP Now
Always-on, always-relevant. Medallia's On-Demand TV Network.
Medallia Named a Leader in The Forrester Wave™: People-Oriented Text Analytics Platforms, Q2 2022
Learn why report calls Medallia ‘a top choice for omnichannel data text analytics solutions'
Medallia’s 2022 Global Impact Report
Learn about our ESG commitments to our customers, employees, and communities.
The best brands in the world use Medallia.
Customer service has seen a 93% increase in case efficiency, which helps increase resolution rates.
More signals.
One customer truth.
Get a rich 360 degree view of customers with social media, transcripts, speech analytics, ticketing systems, and digital behavior which is now mission critical.
AI sees what you’d otherwise miss.
Medallia's AI and machine-learning engine is tailor made for experience data. Easily analyze structured and unstructured insights to uncover what people care about, prioritize actions and predict their behavior.
Mobilize employees in the moment. Not after.
Influence experiences as they happen. Get insights to the right people in your organization in real time.
Integrations that tap into the tools your teams use everyday.
Unlock flexibility with out of the box integrations for common systems and powerful, robust APIs and ETLs to harness all your data, work how you want, take action, and transform experiences.
Leader in People-Oriented Text Analytics
Leader in Journey Orchestration Platforms
