- Capture real-time signals and enrich with operational and behavioral data for a holistic view of the healthcare provider.
- Provide sales leaders and medical liaisons with deeper visibility to identify and drive sales uplift.
- Alert the appropriate sales team and medical liaison and prompt them to take action to remediate friction in real time.
MEDALLIA FOR Talk to an expert
Life Sciences
Deliver better experiences with world class experience management for pharmaceutical and medical device companies
MEDALLIA FOR Talk to an expert
Life Sciences
Deliver better experiences with world class experience management for pharmaceutical and medical device companies
Medallia’s life sciences solutions support end-to-end customer experiences
Medallia manages experiences throughout the life sciences journey, making it easy to share feedback in real time, provide insights into areas that cause friction for your customers, resolve issues before they occur and turn negative experiences into positive ones.
For Pharmaceuticals
Enhance access and delivery of patient care, accelerate the launch of new products, and drive field effectiveness
For Medical Devices
Improve patient care, fuel product innovation, and drive field effectiveness
“The CAS program powered by Medallia drives consistently high account allegiance and innovation across our vast business.”
Scientific Leader
Thermo Fisher
Experience 101
CX Platform
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