Medallia named a Leader in the IDC Voice of the Customer MarketScape

Medallia, Inc. has been recognized as a Leader in the inaugural IDC MarketScape Voice of the Customer (VoC) Applications 2023-2024 Vendor Assessment. This year’s report evaluated 11 service providers against 12 criteria, grouped into two categories: Capabilities and Strategies. 

Download the full report to learn:

  • The current trends in the VoC market
  • Which criteria businesses should consider when looking for a VoC provider
  • Why Medallia received the highest rating of all vendors for current Capabilities

“Consider Medallia when your VOC program needs are complex in consideration of your organization structure, your product offering matrix, or your business structure. Medallia offers a fully featured system that can be tailored to your specific needs.”

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