Why Medallia
Why Medallia
Learn how partnering with us can transform your business — for both customers and employees.
Success Stories
See results from brands like yours
Enterprise-Grade Platform
Explore all features and benefits
World-Class Service
Get support for crucial operations
AI Leadership
Follow our AI experience innovations
Global Impact
Improve the world beyond your own
Partner Network
Access approved, localized expertise
Platform
Medallia Platform
Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture
Collect every signal for more meaningful data
Administration
Run complex, global programs with self-service
Role-Based Reporting
Close the loop and drive action quickly
AI & Analytics
Uncover essential insights from every interaction
Integrations
Easily share data across systems and teams
Pricing
Expand your program with flexible pricing
Enterprise-Grade Security
Keep your business data safe and compliant
Solutions
Industries
Resources
Report
Medallia named a Leader in the IDC Voice of the Customer MarketScape
Medallia, Inc. has been recognized as a Leader in the inaugural IDC MarketScape Voice of the Customer (VoC) Applications 2023-2024 Vendor Assessment. This year’s report evaluated 11 service providers against 12 criteria, grouped into two categories: Capabilities and Strategies.
Download the full report to learn:
- The current trends in the VoC market
- Which criteria businesses should consider when looking for a VoC provider
- Why Medallia received the highest rating of all vendors for current Capabilities
“Consider Medallia when your VOC program needs are complex in consideration of your organization structure, your product offering matrix, or your business structure. Medallia offers a fully featured system that can be tailored to your specific needs.”