5 Experience Predictions for Retail in 2019
In the retail industry, one that’s known for its ability to continually reinvent itself and find new ways to connect with consumers, the huge shift in consumer behavior from physical...
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Medallia is honored to have been named a winner in the 2017 Customer Experience Vendor Excellence Awards by the Temkin Group. The Temkin Group is a leading customer experience research, consulting and training firm.
Medallia was recognized for its capabilities to integrate feedback across all customer touchpoints and make real-time customer feedback available to employees across the organization. The Temkin Group recognized Medallia as one of five overall winners in the space.
Medallia helps companies become truly customer-centric by connecting the customer to every decision and every employee throughout the organization. The Medallia platform enables true distributed decision-making at scale, giving every employee access to personalized real-time customer feedback data and tools. This industry recognition reinforces Medallia’s leadership in the category.