Voice of the Public Package
Medallia Xchange

Voice of the Public Package

Jumpstart your government experience journey.

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Summary

Medallia’s Voice of the Public (VOP) Starter Pack is a custom-configured technology solution that helps agencies get started quickly and easily as they embark upon their Government Experience (GX) journey.

Designed to enable agencies to meet the requirements outlined by OMB Circular A-11 Section 280, this commercial off-the-shelf offering not only supports compliance efforts but also establishes a foundation for industry-proven GX best-practices in the process.

What’s Included:

  • Pre-configured survey templates aligned to OMB standards
  • Pre-built reporting dashboards featuring real-time analytics modules
  • Designed with capabilities to support OMB A-11 compliance

BUSINESS IMPACT

  • Transform insights into action.
  • Make it easy to understand the “why” behind the scores
  • Instantly understand the impact that changes being made are having.
  • Improve customer satisfaction and related operational metrics

LANGUAGES

  • English

Category

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