Smooch Connector
Medallia Xchange

Smooch Connector

Engage customers on their messaging channels of choice

Request a Demo
Additional Info


Medallia Conversations increases brand engagement by enabling businesses to interact with customers through mobile messaging – in the moment, where they are. Medallia Conversations offers real-time, interactive experience management, making it easy for customers to provide feedback through their preferred messaging channel and brands to respond quickly.

The Smooch Connector for Medallia Conversations extends Medallia Experience Cloud by adding support for Smooch’s full messaging ecosystem, including WeChat, Viber, Telegram, Kakao, and Message Bird.

What’s Included:

  • Connector to Smooch
  • Support for two-way interactive and adaptive conversations with customers
  • Sampling, invitation, and integration statistics

For more information on Smooch see:

Schedule a Consultation with an Expert

The form cannot be displayed at this time. Please connect with us via our website chat.

Thank you

Your message has been received and we will contact you shortly.