Summary

Medallia Conversations increases brand engagement by enabling businesses to interact with customers through mobile messaging – in the moment, where they are. Medallia Conversations offers real-time, interactive experience management, making it easy for customers to provide feedback through their preferred messaging channel and brands to respond quickly.

The Engage Hub Connector for Medallia Conversations extends Medallia Experience Cloud by adding support for text messaging through the Engage Hub platform.

What’s Included:
Connector to Engage Hub
Support for two-way interactive and adaptive conversations with customers
Sampling, invitation, and integration statistics