Staying connected with customers in today’s digital world has been challenging. The current environment coupled with changing customer expectations have dramatically accelerated the use of interactive communication vehicles, such as video and text.
How organizations engage with their customers today will impact consumer buying behavior tomorrow. That’s why organizations need to demonstrate their ability to quickly respond to their customers’ needs.
The Quickstart Customer Micropulse solution combines speed with ease and intelligence to bring you the clearest picture of how your customers are doing in the moment. By giving your customers the flexibility to provide feedback via video, audio and text, you will be able to capture more meaningful and actionable customer insights. With a simple and intuitive dashboard, you’ll be able to harness immediate and invaluable insights to understand how your customers are feeling to deliver them the experience they deserve.