Rich Media Feedback
Medallia Xchange

Rich Media Feedback

Enhance survey feedback with images and videos submitted by customers

Request a Demo
Additional Info


Enhance feedback collection by enabling customers to upload pictures, videos, and other files related to their comments.

For example, a customer can demonstrate how much they enjoy a product by uploading a picture of them smiling during the experience. Or a cryptic issues like a “loose hinge” can be easily illustrated and explained in the moment and shared with staff to address.

What’s Included:

  • Ability to enable rich media uploads in response to a survey text question
  • Ability to share links to uploaded files through Medallia Experience Cloud reporting

Schedule a Consultation with an Expert

The form cannot be displayed at this time. Please connect with us via our website chat.

Thank you

Your message has been received and we will contact you shortly.