Medallia Xchange

Sports & Entertainment Experience Management Suite

Capture and measure guest experience in real-time. Tailored to Sports & Entertainment, Teams, Venue and facility Management. Understand and act on signals. 

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Additional Info


The Riptide Experience Management App provides industry-leading best practice solutions tailored towards Sports & Entertainment, Venues, Stadiums, Teams, and facility management. These powerful tools once only available to the largest enterprises allow you to truly listen to guests, customers, fans, and employees to accurately understand the experiences and take action. These best practice solutions were built by leading Experience Management professionals with knowledge acquired over their career at the most recognizable brands. 

What’s Included:

Pre-built guest feedback survey 

Custom branded look and feel

Pre-built Dashboards 

Text Analytics

Athena Action Intelligence

Closed Loop Module

Managed Service Offering

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