Medallia and ServiceNow Work Together to Power Seamless Customer Service

Pfizer CentreOne, a global contract development and manufacturing organization (CDMO) embedded within Pfizer and a leading supplie

Earlier this month, the Office of Management and Budget (OMB) released its annual budget guidance for all federal agencies and mad

JCPenney is a brand that emotes nostalgia. Our stores have been hubs for families to buy back-to-school essentials, new vacation c

Since April of this year, the pandemic has kept more than 1.6 billion children worldwide out of classrooms. The COVID-19 crisis ha

With a resurgence of COVID-19 cases in many parts of the country, there are some lessons learned from the start of the pandemic th

Many providers will confirm that they got into medicine to connect with and help patients. A strong patient-provider relationship

It’s no doubt that 2020 has been a year of constant change. Regardless of the industry, businesses and organizations alike have ha

It’s a tough time to be in the job market. COVID-19 has shaken consumer confidence, impeded buying power and left many organizatio

Healthcare is complicated. The system is hard for both patients and healthcare employees to navigate. The ongoing COVID-19 pandemi

From its humble beginning as the world’s first convenience store, 7-Eleven, Inc., continues its pursuit of innovative ways to cate

Mandatory closures and social distancing guidelines are relaxing throughout much of the country, which means many companies are ge

As organizations start to look over the horizon from COVID-19, we realize that most businesses have just been forced through the e