Request a Demo

icon search icon search
icon search
Solutions

Jumpstart and supercharge your experience programs with apps, components, and integrations

Medallia Xchange
Roles
Industries
 
Institute

Thought leadership, education and events from Medallia.

Learn More

Your source for the latest CX research, insights and resources.

Company

Creating a culture that values every person and every experience.

Our Values
EXPERIENCES
CORE PLATFORM
CAPTURE SIGNALS
ANALYZE & PREDICT
TAKE ACTION
MASTERCAST SERIES

Learn from the experience masters in a self guided format.

Learn More
EVENTS & WEBINARS
RESOURCES
close
Request a Demo

blade-strikedeck

Medallia Strikedeck

The Customer Success solution to retain and grow every account

“Our experience with Strikedeck has been terrific. The flexible platform was able to accommodate our changing requirements and priorities. I like the fact that functionality can easily be turned off and on, to optimize the user experience based on what's been implemented [for each customer].”

Jeff Mueller, Director, Customer Success, Bloom Energy

OVERVIEW

Learn how you can create a customer-centric culture, identify upsell and cross-sell opportunities, and monitor customer health to drive revenue.  

Learn More

Successful Customers are Happy Customers

Strikedeck equips companies to drive customer trust and loyalty across every account relationship. With Strikedeck’s award-winning SaaS platform, your organization can easily build and run effective, efficient, secure and scalable Customer Success programs.

strikedeck_fullpicture

See the Full Picture

Gain a 360° view across all your accounts with easy-to-use Customer Success dashboards. And Strikedeck’s real-time health scoring drives proactive support by identifying when customers need attention and providing alerts for critical events.

strikedeck_integrate

Integrate and Automate

Easily access key customer data sources with over 50 application connectors and 8 different data transfer capabilities. Use customer activity to automate daily operations, workflows and outreach triggers, driving efficiency across your teams.

 

strikedeck_visualize

Visualize Success Drivers

Automate and personalize customer usage analytics and milestone reports for each account stakeholder, empowering a customer-focused culture across your organization.

Related Resources

eBook

The Essential Handbook for Customer Success

Learn how to properly structure Customer Success operations and key ways to improve customer satisfaction.

Learn more

Blog

Prioritizing Customer Success Is Key In The Subscription Economy

Learn how Customer Success is a key driver for growth in the rapidly expanding subscription economy.

Learn more

Press Release

Experience Management Leader Medallia Acquires Strikedeck

Find out how Strikedeck aligns with Medallia’s vision to address the full spectrum of B2C and B2B Customer Experience management.

Learn more

Request a 30-Day Free Trial of Medallia Strikedeck

The Medallia Strikedeck free trial is valid for 30 days upon creation, and provides full access to the Strikedeck platform with the exception of connected app integrations.