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Supercharge your CRM

Medallia’s AI-driven experience management application merges the voice of your customer with your Salesforce data, so your teams can better engage with customers and make more informed decisions in real time.

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More signals, more opportunities

Processing more experience signals means in highly accurate customer intelligence. Medallia collects and analyzes billions of signals from direct and indirect sources, providing new insights that can drive immediate actions across all departments.

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signals signals

Processing more experience signals means in highly accurate customer intelligence. Medallia collects and analyzes billions of signals from direct and indirect sources, providing new insights that can drive immediate actions across all departments.

Watch the Webinar
A more complete picture

The power of Medallia’s experience signal data management is that it combines information on what a customer does with what they say, creating a much clearer understanding of them, which can be fully embedded into your knowledge base for improved account relationships.

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A more complete picture A more complete picture

The power of Medallia’s experience signal data management is that it combines information on what a customer does with what they say, creating a much clearer understanding of them, which can be fully embedded into your knowledge base for improved account relationships.

Download the Brochure
Faster ROI, better outcomes

Combining these two powerful platforms can significantly improve business outcomes, including:

  • Accelerating sales cycles by better informing sales on potential detractors
  • Renewing and recovering accounts using first-hand feedback on key satisfaction drivers
  • Discovering unmet needs as vocalized by your customer base and opening up new expansion opportunities for Sales and Account Management teams
  • Enabling support teams to prioritize issues and solve problems more efficiently

RingCentral Case Study
Faster ROI, better outcomes Faster ROI, better outcomes

Combining these two powerful platforms can significantly improve business outcomes, including:

  • Accelerating sales cycles by better informing sales on potential detractors
  • Renewing and recovering accounts using first-hand feedback on key satisfaction drivers
  • Discovering unmet needs as vocalized by your customer base and opening up new expansion opportunities for Sales and Account Management teams
  • Enabling support teams to prioritize issues and solve problems more efficiently

RingCentral Case Study
Seamless integration

Medallia for Salesforce provides a pre-configured bi-directional integration with Salesforce Sales and Service Clouds to power combined customer data insights and drive closed-loop feedback actions. The result: happier, more profitable customers driven by greater account visibility, deeper understanding of customer issues and needs, and improved response times.

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Seamless integration Seamless integration

Medallia for Salesforce provides a pre-configured bi-directional integration with Salesforce Sales and Service Clouds to power combined customer data insights and drive closed-loop feedback actions. The result: happier, more profitable customers driven by greater account visibility, deeper understanding of customer issues and needs, and improved response times.

Request a Demo

Medallia Partners With You All The Way

Supercharge your Salesforce CRM with Medallia Sales & Service Experience. Contact us today.