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Webinar Recording

3 Ways to Supercharge the Voice of the Customer in Your CRM with Medallia and Salesforce

In this webinar, you’ll learn best practices to supercharge the voice of the customer in your CRM with Medallia and Salesforce:

  • What core processes you should integrate in order to generate the most business value for your company
  • How other leading companies are using Medallia Sales & Service Experience to get a comprehensive view of account and customer health
  • Best practices for service centers to get the most timely feedback and follow-up with customers