Request a Demo

Guest experience priorities for hotels
Sep 28, 2021
Customer Experience

Welcoming Guests Back to Travel: 3 Guest Experience Priorities fo

The pandemic has negatively affected many industries, but arguably none more severely than travel and hospitality. This sector has

Lorena Kurtjian Hernandez

Lorena Kurtjian Hernandez

employee experience data
Sep 21, 2021
Employee Experience

Leverage the Power of People Data and Employee Experience Data: A

In a conversation with Visier’s Ian Cook, Medallia Solution Principal Melissa Arronte dives deeper on how organizations can levera

Melissa Arronte, PhD

Melissa Arronte, PhD

Journey visualization tools
Sep 20, 2021
Digital Experience

Journey Visualization Tools: Simplify Customer Journey Mapping on

No two digital experiences are the same on websites and apps. Journey visualizations, a digital experience analytics tool, cut dow

Liam Burns

Liam Burns

measuring employee experience
Sep 16, 2021
Employee Experience

Measuring Employee Experience: The Top 5 Types of Employee Experi

Every single day, employees run into obstacles that get in the way of them performing their best work. If left unaddressed by empl

Mary Kearl

Mary Kearl

Form analytics tools
Sep 14, 2021
Digital Experience

Quickly Find and Fix Conversion-Killing Experiences with Form Ana

Form friction can make or break website or app conversions. By turning to form analytics tools, brands can quickly spot — and fix

Liam Burns

Liam Burns

Session replay tools
Sep 07, 2021
Digital Experience

Session Replay Tools: Watch Exactly How Customer Experiences Unfo

Session replay tools, a part of digital experience analytics, let you see exactly how users behave and interact on websites and ap

Liam Burns

Liam Burns

social-aug_blog-hero_dxs-Part-2
Aug 30, 2021
Digital Experience

Website and App Heatmaps: Make Sense of Online Customer Behavior

Millions of customers visiting a website or app can translate into billions of online customer behaviors. To make sense of every i

Liam Burns

Liam Burns

Digital experience score
Aug 24, 2021
Digital Experience

Measuring Customer Experience on Websites and Apps? Use a Digital

Tracking millions of website and app experiences at scale every day is nearly impossible — unless you’re using a digital experienc

Liam Burns

Liam Burns

global sales enablement manager
Aug 20, 2021
Medallia Culture

From Sales Development to Global Sales Enablement, a Conversation

Meet Lauren Flannery, a global sales enablement manager with Medallia and a leader within our Women@ Employee Resource Group, who

Medallia Life

Medallia Life

Overcome the labor shortage
Aug 19, 2021
Employee Experience

Expert Tips on How to Overcome the Labor Shortage in Retail, Rest

Businesses relying on service workers are being seriously impacted by the ongoing labor shortage. Here are expert tips on how to o

Medallia

Medallia

improve customer experience
Aug 12, 2021
Customer Experience

How to Improve Customer Experience and Employee Engagement: Advic

Each year we’re excited to bring together some of the most innovative and influential leaders who are doing the important wo

Medallia

Medallia

customer experience marketing
Aug 05, 2021
Customer Experience

Customer Experience and Marketing: 5 Best Practices You Need to K

When customer experience and marketing work together, organizations have the potential to truly deliver on their brand promises, d

Zoe Cooper

Zoe Cooper