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EXP Now, Medallia’s On-Demand TV Network, will deliver high-quality and engaging video content to help organizations create better experiences for their customers and employees.
The latest consumer behavior trends, according to new market research analyzing consumer foot traffic, transactions, and survey re
Here’s how customer experience (CX) and employee experience (EX) teams can drive sustainable change across an organization.
Many companies are eager to evolve their employee listening to be more continuous, but often struggle with the tactical steps. Her
Launch an employee experience program to engage with and motivate employees, which ultimately leads to a reduction in turnover, an
Solving problems for customers, unlocking opportunities for innovation, bridging communication gaps — here are the compelling reas
Experts reveal the challenges companies face when they don’t listen to employees, highlighting the importance of employee ex
Discover the top benefits of employee experience, including reducing employee burnout and driving cost savings, revenue, and emplo
If you’re wondering why so many people are quitting their jobs, here are the top answers from our survey of 1,471 workers.
In this Q&A discussion, the former Chief of People and Culture shares her insights into employee and customer experience in go
Here are two ways to let public sector employees know they’re appreciated, during Public Service Recognition Week and beyond
Every organization faces unique challenges with employee engagement. Companies committed to their employee experience know that th
Learn more about what EX, HR, and People Analytics experts think you should know about employee experience data. What better way t
Experience is top of mind for Medallia. We continually innovate to get deeper insights about our own employee experience, analyze
Developing a great employee experience as part of a positive company culture is more important than ever. While the employee exper
