New Trends in CX and AI: What We Learned from Experience ’24

Medallia recently wrapped up Experience ‘24, where 1,500 experience leaders and professionals gathered in Las Vegas to discuss the

Developing a great employee experience as part of a positive company culture is more important than ever. While the employee exper

The most important employee experience strategies include listening to your employees, taking action based on their feedback, and

Moments that matter in the employee experience include important employee lifecycle stages (interviewing, onboarding, offboarding,

Learn what a CHRO is, how it differs from a CXO and get a sample job description that clearly defines the role. 

The definition of employee engagement is the level of enthusiasm workers have for their employers; employee experience, on the oth

Discover the five best employee experience platforms and technologies for improving employee engagement, loyalty, and retention 

Transform your workplace with the best employee experience books to discover strategies to enhance engagement and productivity whi

The heart of customer experience is a strong employee experience. Here’s how to keep your workforce motivated during times of unce

Turn your employee experience (EX) program’s focus to your people — here’s how to identify what matters to employees as you ask fo

Eager to improve employee listening to be more continuous but often struggle with the tactical steps? Here we share how to make im