New Trends in CX and AI: What We Learned from Experience ’24

Launch an employee experience program to engage with and motivate employees, which ultimately leads to a reduction in turnover, an

Solving problems for customers, unlocking opportunities for innovation, bridging communication gaps — here are the compelling reas

Experts reveal the challenges companies face when they don’t listen to employees, highlighting the importance of employee ex

Discover the top benefits of employee experience, including reducing employee burnout and driving cost savings, revenue, and emplo

If you’re wondering why so many people are quitting their jobs, here are the top answers from our survey of 1,471 workers.

In this Q&A discussion, the former Chief of People and Culture shares her insights into employee and customer experience in go

Here are two ways to let public sector employees know they’re appreciated, during Public Service Recognition Week and beyond

Every organization faces unique challenges with employee engagement. Companies committed to their employee experience know that th

Learn more about what EX, HR, and People Analytics experts think you should know about employee experience data. What better way t

Experience is top of mind for Medallia. We continually innovate to get deeper insights about our own employee experience, analyze

How employees are treated, the workplace environment, and an organization’s culture all play vital roles in the total employ

Just 20% of employees strongly believe that their performance is managed in a way that motivates them to do their best work. Since