Erica Desai

The best way to discover what people need is to ask them. That’s why Medallia uses crowdsourcing to find creative ways to address employee burnout. In the age of expanded remote and hybrid working amid the global pandemic, it’s hard to separate the overall employee experience from the major and

The best way to discover what people need is to ask them. That’s why Medallia uses crowdsourcing to find creative ways to address employee burnout. In the age of expanded remote and hybrid working amid the global pandemic, it’s hard to separate the overall employee experience from the major and

Effective employee experience programs can set your entire company up for success. Here are five crucial strategies for building one that works for your organization. Nearly 80% of leaders recognize the importance of employee experience. The problem is only 22% self-rate their own employee experience programs as excellent, according to

Effective employee experience programs can set your entire company up for success. Here are five crucial strategies for building one that works for your organization. Nearly 80% of leaders recognize the importance of employee experience. The problem is only 22% self-rate their own employee experience programs as excellent, according to

Leading HR industry analyst Josh Bersin discusses the future of employee experience and a groundbreaking new model called continuous response that combines real-time employee feedback with ongoing action. The world of employee experience has radically changed. And according to leading global HR industry analyst Josh Bersin, this change is forcing

Leading HR industry analyst Josh Bersin discusses the future of employee experience and a groundbreaking new model called continuous response that combines real-time employee feedback with ongoing action. The world of employee experience has radically changed. And according to leading global HR industry analyst Josh Bersin, this change is forcing

Time and again, employee satisfaction has been linked with company profitability. While employee experience and engagement have always been crucial for business success, a new study indicates it’s all the more important as both employees and employers adapt to changing work environments resulting from the COVID-19 pandemic. Looking back, despite

Time and again, employee satisfaction has been linked with company profitability. While employee experience and engagement have always been crucial for business success, a new study indicates it’s all the more important as both employees and employers adapt to changing work environments resulting from the COVID-19 pandemic. Looking back, despite