David Ostberg, PhD

The heart of customer experience is a strong employee experience. Here’s how to keep your workforce motivated during times of uncertainty.

The heart of customer experience is a strong employee experience. Here’s how to keep your workforce motivated during times of uncertainty.

Turn your employee experience (EX) program’s focus to your people — here’s how to identify what matters to employees as you ask for and listen to their feedback.

Turn your employee experience (EX) program’s focus to your people — here’s how to identify what matters to employees as you ask for and listen to their feedback.

In 2022, many companies are looking to hire at pre-pandemic levels, known as the Great Rehire. Industrial/Organizational Psychologist and Medallia Solutions Principal David Ostberg discusses how in this new market, candidate experience is key. Some things start before they begin. This is especially true when it comes to employee experience.

In 2022, many companies are looking to hire at pre-pandemic levels, known as the Great Rehire. Industrial/Organizational Psychologist and Medallia Solutions Principal David Ostberg discusses how in this new market, candidate experience is key. Some things start before they begin. This is especially true when it comes to employee experience.