Come and See Us at Digital CX...
Recently we’ve seen a greater focus on how successful companies can embrace new digital technologies to achieve strategic business transformations and win with the customer. This June, Medallia will be ...
Sorry, no blog posts were found with that search term.
Sorry, your search term is too short. Try entering more words.
Medallia’s Impact on Your Bottom Line, According...
We are always interested in learning more about how Medallia helps companies win. And who better to learn from than the people using the Medallia customer experience platform everyday. That’s ...
Experience '18 – That's a Wrap!
This year’s Experience ‘18 in Long Beach, drew more than 1,500 leaders in CX, with two days of energizing and inspiring content to get us all excited about the power ...
Start Evolving Your CX Programs at Experience...
Experience 2018 is just one week away (have you registered yet?). Over the past month, we’ve been sharing details about each of our four breakout tracks dedicated to emerging topics ...
CX Innovations and the Technology Driving Them
In a changing customer experience landscape, organizations must constantly innovate to keep up. We are seeing a rapid development in both the practice of customer experience management, and the ...
Ask a Customer Experience Expert: JEANNE BLISS
Jeanne Bliss is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association. She pioneered the role of the Chief Customer Officer, holding the first-ever ...
How Customer-First Momentum Can Transform Your Company
We know how important customer-centricity is to the future success of your organization. So what does it take to build a customer-centric culture, even when faced with resistance? Our ...
5 Questions With Matt Bertenthal on GDPR
We recently sat down with Matt Bertenthal, Senior Privacy Counsel at Medallia, to learn more about the General Data Protection Regulation (GDPR) and what plans Medallia has in place to ...
Prove the ROI of Your CX Program...
Experience 2018 in Long Beach, CA is only 5 weeks away. At Medallia, we’ve been busy putting together an event packed with cutting-edge content, intensive problem solving, and insights from ...
Top 5 CX Tips for Engaging Customers...
In the automotive industry, competition is high and brand loyalty is low. The customer experience is quickly becoming the way for auto companies to pull ahead of the competition. Here ...
3 Reasons CX is Driving Change in...
For the last century, success in the auto industry has largely been driven by the product. Quality, price, style, technology—improving on these measures has been the key to winning ...
Opportunities for Impact: EMEA Sales Director Estelle...
In Europe, the Middle East, and Africa (EMEA), customer experience management is still an emerging space—which presents unique challenges and opportunities for Medallia’s Sales team. For this story, Head of ...
