COVID-19 IMPACT

Government Solutions to #TakeCare

Curated offerings to help you stay connected with citizens and employees, deliver solutions for changing conditions, and innovate with speed.

Get in Touch
COVID-19 IMPACT

Government Solutions to #TakeCare

Curated offerings to help you stay connected with citizens and employees, deliver solutions for changing conditions, and innovate with speed.

Get in Touch

Connect with individuals and employees in the moments that matter most

Experience leaders know that in a time of uncertainty, staying close to the needs of constituents and employees is more important than ever. Governments and companies are already benefiting from Medallia solutions to build better relationships despite social distancing. Medallia stands ready to support you with multiple options at no cost for the Global Public Sector during this crisis. This includes four product offerings designed to help address needs of citizens, constituents and employees.

Quickstart Return to School (K-12)

Gather feedback to guide critical decision-making for returning to school

  • Quickly and easily get in-depth answers to what’s top of mind for your students and their parents
  • Make it easy for students to share rich in-the-moment thoughts with text & video feedback
  • Deliver AI-powered insights via Text Analytics and pre-configured dashboards to get a data-driven view of sentiment
  • Be up and running in days

Quickstart Return to School (Higher Ed)

Gather feedback to guide critical decision-making for returning to campus.

  • Quickly and easily get in-depth answers to what’s top of mind for your students and their parents
  • Make it easy for students to share rich in-the-moment thoughts with text & video feedback
  • Deliver AI-powered insights via Text Analytics and pre-configured dashboards to get a data-driven view of sentiment
  • Be up and running in days

Quickstart Public Safety and Community Collaboration

Quickly and easily get in-depth community feedback on first-responder departments

  • Make it easy for citizens to share rich in-the-moment thoughts with text & video feedback
  • Deliver AI-powered insights via Text Analytics and pre-configured dashboards to get a data-driven view of sentiment
  • Be up and running in days

Quickstart Veterans Experience

Hear from the Veteran community around how to help with critical issues

  • Quickly and easily get in-depth answers to what’s top of mind for your veterans around health, claims, benefits, and more
  • Make it easy for veterans to share rich in-the-moment thoughts with text & video feedback
  • Deliver AI-powered insights via Text Analytics and pre-configured dashboards to get a data-driven view of sentiment
  • Be up and running in days
  • Learn more about Veterans Experience Quickstart Solution and our Government solutions.

Quickstart Department of Motor Vehicles Experience

Understand how to transform the delivery of driver services at the DMV in the new normal

  • Hear directly from constituents around how to adapt to the contactless experience, reduce wait times, and increase trust
  • Make it easy for drivers to share rich in-the-moment thoughts with 3-5 questions, text & video feedback
  • Gain AI-powered insights via Text Analytics into what topics are impacting the overall experience most
  • Test rapidly by targeting specific driver classes with additional questions
  • Be up and running in days
  • Learn more about DMV Experience Quickstart and our Government solutions.

Quickstart Government Workplace Experience

Learn what your workforce needs to feel comfortable and ready to return to the workplace

  • Know what’s on employees’ minds by empowering them to share feedback their way — via text, audio, or video
  • Understand how employee sentiment is shifting with periodic pulsing
  • Make employee voices count by taking meaningful action on AI-powered insights
  • Be up and running in days
  • Learn more about Return to Workplace Quickstart and our Government solutions.

Resources and technology to help you navigate COVID-19

Building stronger connections during uncertain times

Learn more about our Government solutions

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