employee experience

What is Employee Turnover?

Employee turnover is the rate at which employees leave a company over time. It is an important metric for organizations to track, as it can have significant impacts on their operations and success. It includes both voluntary and involuntary departures. Turnover is often a strong indicator of a positive or negative employee experience

Importance of Understanding Turnover

Understanding employee turnover is crucial for organizations to effectively manage their workforce and maintain a stable work environment. High rates of turnover can lead to increased costs, decreased productivity, and negative impacts on company culture.

Types of Employee Turnover

There are three main types of employee turnover: voluntary, involuntary, and internal. Each type can have different implications for an organization.

  1. Voluntary Turnover

Voluntary turnover occurs when employees choose to leave a company on their own accord. This can include resignations and retirements.


Resignations occur when an employee decides to leave their job voluntarily, either due to personal reasons or because they have found another employment opportunity.


Retirements happen when an employee reaches the age of retirement and chooses to leave the workforce. This type of turnover is typically planned and expected.

  1. Involuntary Turnover

Involuntary turnover happens when employees are terminated or laid off by the company. This type of turnover can occur for various reasons, such as poor performance or organizational restructuring.


Layoffs occur when a company needs to reduce its workforce, usually due to financial constraints or changes in business strategy.


Dismissals happen when an employee is terminated for reasons such as misconduct or violation of company policies.

  1. Internal Turnover

Internal turnover refers to employees who leave one position within the company and move into another. This can include promotions or transfers.


Promotions occur when employees are given a higher position within the company. This can be a result of excellent performance, potential for growth, or organizational needs.


Transfers happen when an employee moves from one department or location to another within the same company. This type of turnover can provide opportunities for career development and skill building.

Factors Influencing Turnover

There are various factors that can influence employee turnover, such as job satisfaction, work-life balance, compensation and benefits, and workplace culture. It is important for organizations to identify these factors and address any issues to reduce turnover rates.

How to Measure Employee Turnover

Employee turnover can be measured by calculating the percentage of employees who leave during a specific time period, typically on an annual basis. This can be broken down by department, position, or other demographics to gain further insights.

How Turnover Impacts the Employee Experience

High rates of employee turnover can have significant impacts on the overall employee experience. It can create a sense of instability and uncertainty within the workplace, leading to decreased morale and productivity. On the other hand, low rates of turnover can contribute to a positive and stable work environment, helping to attract and retain top talent. Organizations must strive to maintain a healthy balance of turnover to ensure a positive employee experience. Overall, understanding and managing employee turnover is crucial for organizations to thrive and create a positive workplace culture. So always keep track of your employee turnover rate and take necessary steps to address any issues that may arise. With effective management, organizations can reduce turnover and create a more engaged and satisfied workforce.