Glossary

Experience 101 > Glossary > Indirect feedback or signals

Indirect feedback or signals

employee experience

Data sources that show what and how employees are feeling about your organization that aren’t expressly designed to solicit/gather feedback (e.g. chatbot transcripts, helpdesk tickets, performance reviews, etc.).

Experience 101
Platform
Company
Resources
Copyright © 2023. Medallia Inc. All rights reserved.
Terms of Use Privacy Policy Security
© Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.