XP revolutionizes the market through a customer-centric strategy

As one of the fastest growing financial investment companies in Brazil and abroad, XP has more than 2.8 million customers and more than U$119 billion in assets under management, across three businesses.

XP needed a partner to help them close the loop with clients and prioritize actions and communications that would ensure customer satisfaction. The company needed a best-in-class provider to help monitor client feedback signals and make changes to provide the best experience.