Employee Experience

November 14, 2024

Market Research

From Healthcare to Hospitality: What Our Latest Research Says About Winning Customers for Life in Your Industry

A new Medallia study reveals the latest customer loyalty research findings and what they mean for brands across healthcare, financial…

March 31, 2020

Customer Experience

A Human Centered Approach for Government Agencies to Respond in Crisis

More than ever government agencies need a real-time capability to listen, understand, and act with urgency on feedback from citizens…