covid-19

May 10, 2023

Customer Experience

7 Reasons Why Curbside Pickup is Here to Stay

Explore the future of curbside pickup in retail. Has it become a permanent fixture? Learn about the current trends and…

July 9, 2020

Customer Experience

Putting Customer Experience First at 7-Eleven

From its humble beginning as the world’s first convenience store, 7-Eleven, Inc., continues its pursuit of innovative ways to cater…

March 31, 2020

Customer Experience

A Human Centered Approach for Government Agencies to Respond in Crisis

More than ever government agencies need a real-time capability to listen, understand, and act with urgency on feedback from citizens…