What CX Trends Will Drive Success for Insurers in 2020?
In this webinar, Medallia shares the top customer experience trends that will drive overall success for businesses in 2020 — and examines one stand-out company as an early adopter that is doing it right: Generali.
Watch the webinar to learn:
- How to implement a winning EX program
- Best practices for integrating EX and CX
- How Generali, one of the world’s largest insurance companies, is successfully leveraging customer experience to transform their corporate culture and grow their business.