Webinar Recording

Unlocking Modern Employee Experience: 5 Steps to Go Beyond Traditional Employee Listening

Employee experience has direct ties to a business's overall success—this we know. But how can we accurately measure and understand employee sentiment to maximize its impact on the bottom line? While metrics like employee net promoter score (eNPS) and annual engagement surveys have been widely adopted, there is still more to be done.

Watch as Melissa Arronte, Ph.D., Employee Experience Practice Lead at Medallia, and Kathi Enderes, Ph.D., SVP of Research and Global Analyst at The Bersin Company delve into the evolving landscape of employee experience measurement and provide insights and practical strategies to help you unlock the full potential of your workforce.

In this webinar, you will learn:

  • The limitations of eNPS and what other metrics should be considered when evaluating employee engagement
  • Five ways businesses can implement a modern employee listening approach and move beyond the annual engagement survey
  • The expected outcomes of implementing this approach and how HR leaders can take action to better engage employees