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Webinar Recording

The Virtual Care Imperative

How Healthcare Organizations Are Responding, Planning, and Scaling for Virtual Care 2.0

With the demand for telehealth services in the U.S. expected to grow seven-fold by 2025*, telehealth has become the new normal for delivering care.

Driven by the pandemic, the rapid acceleration of telehealth has demonstrated healthcare’s agility while providing numerous learnings on how to best support long-term patient-provider relationships, how to leverage technology to deliver care, and what should be considered when operationalizing virtual care across entire health systems. Join us to discuss how healthcare organizations can keep patients engaged and activated, leverage a blueprint for scaling virtual care delivery to help advance care for patient populations, and effectively plan for virtual care 2.0.

In this webinar, the panel shares insights about:

  • How virtual care is addressing healthcare consumer needs and experience expectations in new ways
  • The current virtual care landscape and the technology, people and processes required to optimize and scale virtual care
  • How healthcare industry disruptors are capturing market share through acquisitions and new partnerships

Critical capabilities to build operations readiness, resolve business and clinical workflow impacts, manage change and ensure workforce engagement

Jason A. Wolf, Ph.D., CPXP, President & CEO, Beryl Institute
Aram Alexanian, MD, FAAFP, Physician, Novant Health
Claudia Douglass, FACHE, PMP, Principal/Partner at PwC, Health Industries
Kristi Roe, Head of Healthcare Experience, Medallia



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