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Brief

The Total Economic Impact™ of Medallia: A Brief for CEOs

Forrester Consulting’s Total Economic Impact (TEI) study reveals how Medallia supports the CEO agenda. Forrester interviewed six Medallia Experience Cloud customers to quantify the impact it has on each business.

Medallia gives organizations an edge for maximizing revenue and growth. CEOs can align teams around customer expectations, roll out innovations and base future funding on the insights they get with access to the entire customer experience.