The CX Tipping Point UK Infographic
Now customer experience has the power to attract and retain customers more than brand. The Customer Experience Tipping Point study spans four countries and thousands of consumers, revealing the shift from brand and product to the absolute importance of the customer experience. High quality products and competitive pricing just don’t cut it anyone, customer experiences can now either make or break a brand. See key UK takeaways here.
Download this UK specific infographic now.