Why Medallia

Why Medallia

Learn how partnering with us can transform your business — for both customers and employees.

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Enterprise-Grade Platform

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Improve the world beyond your own

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Platform

Medallia Platform

Explore how experiences come together in one powerful platform.

Comprehensive Feedback Capture

Collect every signal for more meaningful data

Administration

Run complex, global programs with self-service

Role-Based Reporting

Close the loop and drive action quickly

AI & Analytics

Uncover essential insights from every interaction

Integrations

Easily share data across systems and teams

Pricing

Expand your program with flexible pricing

Enterprise-Grade Security

Keep your business data safe and compliant

Solutions

Customer Experience

End-to-end customer experience management and orchestration

Overview

Customer Experience Management

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Experience Orchestration

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Employee Experience

Employee listening and activation solutions

Overview

Employee Listening

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Improve agent engagement and optimize service quality

Overview

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Experience 2024

See the exciting new releases from the keynote.

Watch now

Request a demo

Webinar Recording

Successful Transition from Surviving to Thriving: Stories from the Healthcare Ideas Community

To ensure a positive healthcare experience and plan for the future it is key to implement a modern communication and care strategy to better meet the needs of patients and providers.

Attend this webinar to learn:

  • How to create desirable provider experience
  • Ways to innovatively approach the future of patient experience
  • What the Medallia and Ipsos Healthcare Ideas Community is talking about

Speakers

  • Sarah Gilstrap, MS, CPXP, Solutions Consultant, Medallia
  • Sydney Peters, Manager, Patient Experience, DaVita
  • Janiece Gray, MHA, CPXP, Co-Founder, DTA Associates

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