Brochure

Sentiment Analysis: The Missing Component of Defense Readiness

To optimize personnel and mission readiness, the Department of Defense (DoD) needs program offices, leaders, and warfighters to harness insight and feedback from their most valuable asset: people. Customer Experience (CX) data, including system users, employees, and service members, are currently an untapped resource with proven value. To find out how to use this resource to its full advantage, download this paper.