Why Medallia
Why Medallia
Learn how partnering with us can transform your business — for both customers and employees.
Success Stories
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Enterprise-Grade Platform
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World-Class Service
Get support for crucial operations
AI Leadership
Follow our AI experience innovations
Global Impact
Improve the world beyond your own
Partner Network
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Platform
Medallia Platform
Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture
Collect every signal for more meaningful data
Administration
Run complex, global programs with self-service
Role-Based Reporting
Close the loop and drive action quickly
AI & Analytics
Uncover essential insights from every interaction
Integrations
Easily share data across systems and teams
Pricing
Expand your program with flexible pricing
Enterprise-Grade Security
Keep your business data safe and compliant
Solutions
Resources
Brochure
Sentiment Analysis: The Missing Component of Defense Readiness
To optimize personnel and mission readiness, the Department of Defense (DoD) needs program offices, leaders, and warfighters to harness insight and feedback from their most valuable asset: people. Customer Experience (CX) data, including system users, employees, and service members, are currently an untapped resource with proven value. To find out how to use this resource to its full advantage, download this paper.