Medallia’s Unified Reporting and Dashboards
Wherever you are in your CX journey – whether you are already using the Medallia Experience Cloud for your digital channels, or want to better understand how your digital channels seamlessly fit into our world-class customer experience management (CEM) product – we’re here to show you how to take advantage of more comprehensive analysis using the powerful Medallia Experience Cloud reporting tools, chock full of features.
In this brochure, you’ll discover:
- How the Admin Suite control panel allows you to take control of your digital VoC program
- The key capabilities and benefits of our customizable, role specific Report Builder
- The advantages of one dashboard for all your digital and non-digital channels
- How you can use native Text Analytics to take your CX to the next level