Why Medallia

Why Medallia

Learn how partnering with us can transform your business — for both customers and employees.

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Improve the world beyond your own

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Platform

Medallia Platform

Explore how experiences come together in one powerful platform.

Comprehensive Feedback Capture

Collect every signal for more meaningful data

Administration

Run complex, global programs with self-service

Role-Based Reporting

Close the loop and drive action quickly

AI & Analytics

Uncover essential insights from every interaction

Integrations

Easily share data across systems and teams

Pricing

Expand your program with flexible pricing

Enterprise-Grade Security

Keep your business data safe and compliant

Solutions

Customer Experience

End-to-end customer experience management and orchestration

Overview

Customer Experience Management

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Experience Orchestration

Personalized Messaging

Employee Experience

Employee listening and activation solutions

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Employee Listening

Employee Activation

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Contact Center

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Experience 2024

See the exciting new releases from the keynote.

Watch now

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Brochure

Medallia Staffing Services

Positioning your firm now with quality talent in high-demand fields is critical to stay top of mind with employers as the economy rebounds and talent shortages kick in.

To help you drive immediate client impact, our CX experts have developed 4 easy-to-implement solutions for staffing services that incorporate forward-looking tactics like video, real-time messaging, and crowdsourcing.

Download now to learn how you can get ahead of new demands in staffing with real-time candidate, client, and employee insights.

Related Resources

Brief

The Employee Activation Framework

Crafted by the human resource industry analysts at The Josh Bersin Company, this framework outlines...

Guide

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Your Official Guide to Personalizing Customer Experiences...

Report

The 2024 State of CX Personalization Report

In 2024, CX practitioners are making personalization their top priority....

Whitepaper

IDC Paper Shows Medallia Drives Significant Client

IDC’s analysis demonstrates that Medallia provides significant value and delivers exceptional impact for Customer Experience...

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