Why Medallia
Why Medallia
Learn how partnering with us can transform your business — for both customers and employees.
Success Stories
See results from brands like yours
Enterprise-Grade Platform
Explore all features and benefits
World-Class Service
Get support for crucial operations
AI Leadership
Follow our AI experience innovations
Global Impact
Improve the world beyond your own
Partner Network
Access approved, localized expertise
Platform
Medallia Platform
Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture
Collect every signal for more meaningful data
Administration
Run complex, global programs with self-service
Role-Based Reporting
Close the loop and drive action quickly
AI & Analytics
Uncover essential insights from every interaction
Integrations
Easily share data across systems and teams
Pricing
Expand your program with flexible pricing
Enterprise-Grade Security
Keep your business data safe and compliant
Solutions
Resources
Guide
Medallia + Salesforce Healthcare Payers Guide
Medallia enables healthcare payer companies to capture, analyze, and act on customer signals. With Medallia, payers can combine experience signals and operational data to provide rich context of how, when, and where to drive operational and product improvements and systematically understand key drivers of both positive and negative experiences.
Download this e-guide to learn how Medallia works with Salesforce to embed the voice of the customer into the CRM and create a true 360-degree view of your healthcare payer account relationships.