Customer Relationship Management (CRM) solutions are essential systems, but they only provide what the organization knows about the relationship — what is missing is the customer’s perspective. Medallia solves that problem by bringing customer feedback directly into Salesforce, so your customer-facing teams get a comprehensive, real-time view of account health.
Download the brochure to see how Medallia and Salesforce can help your organization:
– Ensure that employees are aligned with customers
– Drive higher customer loyalty
– Accelerate growth