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Medallia Named a Leader

2020 Gartner Magic Quadrant for Voice of the Customer

Gartner has named Medallia a Leader in its 2020 Magic Quadrant for the Voice of the Customer report. Of the 15 vendors evaluated, Medallia received the highest placement for Completeness of Vision, and was recognized for offering the deepest functionality for collecting and analyzing direct, indirect and inferred feedback.

Download the full report to read why Medallia placed high in these critical areas that are top-of-mind for our customers:

  • Completeness of Vision
  • Highest adoption out of all vendors included in the research
  • Deepest functionality for collecting and analyzing direct, indirect and inferred feedback
  • Commitment to R&D and technology investment to maintain innovation
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