Medallia and Ipsos Partner to Bring You World-Class Customer Experience Solutions

As global competition becomes ever more intense, successful leaders are realizing that to stay ahead, they need to compete on overall customer experience, going beyond product innovation and even operational excellence. Building a customer-centric business is the goal of every executive, but this critical task is easier said than done. Without the voice of the customer, managers must rely on assumptions about customer wants and needs.

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