Webinar Recording

Medallia Fall 2020 Release

Hear from our product management leadership about Medallia’s latest innovations, and find new ways to help Experience Professionals like you engage customers, close the loop, and grow customer and employee relationships.

In this webinar, we discuss:

  • Employee Experience Solutions for Digital Channels to keep in touch with WFH employees
  • How AI-powered speech analytics helps you improve call quality, operations, and overall customer experience
  • How to leverage today’s growing video communication and crowdsourcing adoption to speed time to innovation and drive growth and revenue at pace

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