Medallia Emergency Response and Support

End-to-end screening, tracing, and engagement solution to ensure public safety and workplace well-being

Addressing a positive test result or waiting to understand the impact of potential exposure can be emotionally trying. Without a consolidated view of data and feedback on well-being, many organizations fail to fully support their people despite doing their due diligence.

Medallia’s Emergency Response and Support solution is different; it’s about helping people, not just limiting liability. This solution includes five key components to get the right information to the right people to take action:

  • Symptom assessment
  • Contact tracing
  • Command center (consolidating reporting & analytics)
  • Care follow-ups
  • Community engagement