Why Medallia
Why Medallia
Learn how partnering with us can transform your business — for both customers and employees.
Success Stories
See results from brands like yours
Enterprise-Grade Platform
Explore all features and benefits
World-Class Service
Get support for crucial operations
AI Leadership
Follow our AI experience innovations
Global Impact
Improve the world beyond your own
Partner Network
Access approved, localized expertise
Platform
Medallia Platform
Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture
Collect every signal for more meaningful data
Administration
Run complex, global programs with self-service
Role-Based Reporting
Close the loop and drive action quickly
AI & Analytics
Uncover essential insights from every interaction
Integrations
Easily share data across systems and teams
Pricing
Expand your program with flexible pricing
Enterprise-Grade Security
Keep your business data safe and compliant
Solutions
Resources
Brief
Medallia Emergency Response and Support
End-to-end screening, tracing, and engagement solution to ensure public safety and workplace well-being
Addressing a positive test result or waiting to understand the impact of potential exposure can be emotionally trying. Without a consolidated view of data and feedback on well-being, many organizations fail to fully support their people despite doing their due diligence.
Medallia’s Emergency Response and Support solution is different; it’s about helping people, not just limiting liability. This solution includes five key components to get the right information to the right people to take action:
- Symptom assessment
- Contact tracing
- Command center (consolidating reporting & analytics)
- Care follow-ups
- Community engagement