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Whether you’re looking to modify and maintain existing programs or to quickly collect additional feedback, Admin Suite provides the agility you need to independently administer your program at the speed your business requires. With Medallia Admin Suite you can:
Driving the customer experience from the agent level: every agent empowered, every call an opportunity.
Harness the power of Net Promoter Score: Medallia’s solution lets you operationalize the resulting data...
Swiftly mine customer feedback to identify and take action on what impacts your business most.
"The Impact of Customer Experience: What a High Customer Experience Index Score Can Do for...