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Webinar Recording

Mastering Retail’s Evolution: From Digital Orders to Curbside Commerce

Consumer preferences have radically changed and behaviors originally driven by convenience are now necessary for safety.

Hear Medallia’s Senior Industry Product Marketing Manager for Restaurants, Retail and Automotive, Hillary Newport, and Head of Digital, Jessica Gangemi, as they share deep insight into the powerful — and sometimes unexpected — ways in which digital is shaping the future of retail fulfillment and how restaurants reach their customers.

Watch this webinar to learn:

  • The barriers on the digital path to purchase that businesses need to eliminate in order to thrive
  • The engagement tools (video, voice, text) retailers and restaurants need in order to humanize contactless commerce and dining
  • Success stories from other retail, restaurants and grocery organizations as they pioneer new customer-centric solutions that have helped their NPS soar