Webinar Recording

Mastering customer & staff experiences for reopening and beyond

With COVID-19 restrictions easing across North America, retail and foodservice organizations are navigating new challenges, resulting in unprecedented levels of change, for both customers and frontline employees, as they reopen their doors.

How will your brand activate a better experience and optimize operations as the industry settles into a “new normal”? Watch this webinar as industry experts share key customer and employee considerations for reopening and beyond.

Featured Speakers:
Oliver Rodbard, Senior VP of Operations, Freshii
Nicole Lanni, Program Manager, Promoter System, Gap Inc.
Rudy Irish, Director of Sales & Customer Experience, Staples Canada

Presented by Nudge & Medallia.

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